Refund & Returns Policy — ABC Style Passport

ABC Style Passport™

Refund & Returns Policy

We want you to feel good about your Passport. Because it's a digital product you unlock and keep, this policy explains how refunds work — simply and fairly.

Our 7-day guarantee: if the Passport isn't the right fit for you, email us within 7 days of your purchase and we'll refund you in full.

How our guarantee works

  • You have 7 days from your purchase date to request a full refund.
  • Just email us at support@abcstylepassport.com from the address you purchased with, and let us know you'd like a refund.
  • We'll process it back to your original payment method, usually within a few business days.
  • You don't need to justify yourself — "it wasn't right for me" is reason enough.

A note on digital products

The Passport is delivered digitally — there's nothing to post back. When we process a refund, your access to the paid content is removed. That's the only "return" involved.

Your consumer rights

This guarantee sits alongside, and never replaces, the rights you already have as a consumer under the law that applies to you — including, where relevant, the Australian Consumer Law, UK/EU consumer protections, and the EU Digital Services Act. If a product is faulty, not as described, or doesn't do what we promised, you may be entitled to a remedy regardless of the 7-day window. We honour those rights.

The Pro membership

ABC Pro is an annual membership. The 7-day guarantee applies to your first purchase. For renewals, you can cancel at any time before your next annual billing date so you aren't charged again; cancelling stops future billing rather than refunding the current period, except where your consumer rights provide otherwise.

Questions or a refund request?

We're real people and happy to help. Email support@abcstylepassport.com and we'll take care of you.

ABC Style Passport™ is a registered trademark. Registered Design December 2023. This policy may be updated from time to time; last reviewed [month/year]. See also our Privacy Policy and Terms & Copyright.

This is a plain-language draft to help you understand our approach. It is being reviewed by a qualified professional and may be updated.